Deaf or hard of hearing text service

Mobile phone

We have a text service for the deaf or hard of hearing that makes it easier for people to contact police for non-emergency incidents.

You will need to register your details with us before you can use the service. This will ensure that when a text is received, we know immediately who it is from and where you live.

Texts will be monitored 24 hours a day, seven days a week, and we will be able to respond by text or by sending out a police response as appropriate. The service will be charged at your standard network rate for a text message.

Let your thumb do the talking.

What to do now?

If you are deaf or hard of hearing please register with Cambridgeshire Constabulary to use this text service. Fill in the registration form below and we will send you details on how to use the service.

Mobile phone

When to use the service

The text number can be used for non-emergency incidents only. You need to register before you can use the service so that we have all of your details such as name, address and emergency contacts details. Just remember when you text to tell us:

  • Where you are
  • What the problem is

We will then asses the problem and take action accordingly. We will also text you back so make sure you keep your phone with you.

Remember, in an emergency always dial 999.

Disclaimer - Cambridgeshire Constabulary cannot guarantee the reliability of mobile phone networks.

Registration form details:

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E.g. 3rd party, sign language, lip reading, etc.
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